Faq
1. What payment methods do you accept?
We accept various payment methods including Visa, MasterCard, American Express, PayPal, and Apple Pay.
2. How long does shipping take?
Shipping typically takes 5-7 business days within the United States. International shipping may take 10-15 business days depending on the destination.
3. Can I return or exchange an item?
Yes, we offer a 30-day return and exchange policy. Items must be unused and in their original packaging. Please visit our Returns & Exchanges page for more details.
4. Is my personal information secure?
Absolutely. We use SSL encryption to ensure that your personal and payment information is secure. For more details, please refer to our Privacy Policy.
5. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier's site.
6. Do you offer international shipping?
Yes, we ship internationally. Shipping rates and times vary by country. Please check our Shipping Information page for more details.
7. How do I care for my steel jewelry?
To maintain the beauty of your steel jewelry, avoid contact with chemicals, perfumes, and excessive moisture. Clean with a soft cloth and store in a dry place.