Refund policy

Refund Policy

At Chic Bargain, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your purchase of Steel Necklace, Steel Rings, Steel Bracelets, Steel Earrings, or Steel Bangle, you may be eligible for a refund under the following conditions:

• Eligibility for Refund: Items must be returned within 30 days of the purchase date. The item must be unused, in its original packaging, and in the same condition as you received it.
• Non-eligible Items: Customized or personalized items cannot be returned unless they are defective or damaged upon arrival.
• Return Process: To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with the return address and further instructions.
• Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
• Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.

For any further questions regarding our refund policy, please do not hesitate to contact us at our support email.